Frequently Asked Questions
Your guide to premium style and seamless shopping at BODEGA cooler.
What is the standard shipping time for orders?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-15 business days.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return or exchange through our online portal using your order number.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are BODEGA cooler products ethically sourced?
Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.